EGO Manufacturer’s Guarantee
1st January 2015
EGO Power+ Outdoor Power Equipment - Domestic
For FIVE years from the date of original retail purchase, EGO Power+ outdoor power equipment is guaranteed against defects in material or workmanship when used for the designed purpose of that product by Domestic users.
EGO Power+ System Chargers, Batteries and Battery Packs - Domestic
For THREE years from the date of original retail purchase, the EGO Power+ System battery pack and charger are guaranteed against defects in material or workmanship when used by Domestic users.
EGO Power+ Outdoor Power Equipment, Chargers, Batteries and Battery Packs - Professional
For ONE year from the date of original retail purchase, EGO Power+ equipment is guaranteed against defects in material or workmanship when used for the designed purpose of that product by semi-professional and professional users but not including hire or rental activity.
This guarantee does not limit the buyer’s rights arising from the contract of sale with the reseller or applicable statutory rights.
Defective product will be repaired or exchanged free of charge if it can be verified that the defects were caused by a material or manufacturing fault.
This warranty does not cover parts or consumable accessories subject to wear & tear during use.
This warranty only covers defects arising under normal usage and does not cover any malfunction, failure or defect resulting from misuse, abuse (including overloading of the product beyond capacity and excessive exposure to water or rain), accidents, neglect or lack of proper installation and improper maintenance or storage.
This warranty applies only to the original purchaser at retail and may not be transferred.
This warranty does not cover the damage resulting from modification, alteration or unauthorized repair.
Claims under the warranty must be made within the warranty term. The equipment must be returned together with the original proof of purchase (stating the purchase date and product description) to the reseller from whom the equipment was originally purchased. In the event that this is not possible please use the details provided on this website to contact your authorised EGO Power+ service centre.
Faulty EGO Power+ batteries MUST NOT be shipped via any 3rd party transportation system without first contacting the retailer from which it was purchased.
Any claims other than the right to have the defect rectified as stated in this warranty are excluded. The warranty term for the equipment is not extended or renewed as a result of any rectification of the equipment being undertaken.